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Silly Princess
09-07-2007, 04:33 PM
Today I bought one of the new backgrounds (Night Palm Tree) and when I switched over to it I lost the Baseball pin I was wearing.

I immediately sent a note off to contact us after trying a couple of things to get the pin back, and they sent the following reply (fastest reply I've ever gotten from a game, btw!)

Hello,

Thanks for your email. We are aware of this particular issue and we are working very hard to fix it. Thanks for letting us know about it though, keep your eyes open for other bugs.

The baseball pin will appear in your inventory again. I do not know when this will happen but it will.

If you have any questions or concerns please email us again.

Have a great day,

Kathy
Club Penguin Support

pale daffy
09-07-2007, 08:36 PM
T

The baseball pin will appear in your inventory again. I do not know when this will happen but it will.


Kathy
Club Penguin Support

That has to be one of the most honest statements I've heard from a customer service person.

Kid Nino
09-08-2007, 12:03 AM
Wow. Now we wish that Toon Town and VMKs customer service Reps are that way. :D

Flash flood
09-08-2007, 12:28 AM
Wow, that really stinks!

clubpeguindude
09-08-2007, 02:40 AM
Yes my baseball pin has disappeared as well should i contact em?

Skipatrolgirl
09-09-2007, 05:48 PM
where is the palm tree background and the baseball pin?? ^^

Colddude018
09-09-2007, 08:31 PM
where is the palm tree background and the baseball pin?? ^^

Baseball pin is in the boiler room.
The palm tree background you can buy in the gift shop, and all penguins can buy it.
~PpMc